Our website doesn't allow items to be reserved once in cart so please complete your transaction quickly so they don't disappear.
In your order of LILY and LAURA® bracelets, you will receive one organza bag with one card for every three bracelets. Please select insert note on your cart page to let us know if you would like more bags, more cards, or have additional special requests. In your cart, under the product pictures, you will see “Add a note to your order.” Click there to add special instructions or comments.
Free Shipping within the United States.
Free First Class International Shipping on all orders of 3 or more bracelets. If you are considering placing an order from outside North America please be patient with delivery. Occasionally international orders take up to four weeks to arrive.
Most orders are prepared and shipped on the same or next day.
LILY and LAURA® ships all packages via USPS from Florida.
USPS First Class shipping time is usually 3-5 days. Priority normally is 2-3 days.
If you are considering placing an order from outside North America please be patient with delivery. Occasionally international orders take up to four weeks to arrive.
Our responsibility for loss in transit ends when USPS marks your shipment as "delivered". Please make sure that you provide us with a secure delivery address.
Retail Order Exchange Policy
You may request an exchange within seven days of your order delivery date if you are not completely satisfied with your purchase. Please include a note specifying your order number. We can only exchange bracelets that have not been worn and have all tags attached. There is a limit of one exchange per order.
Please note that we do not accept any returns or issue any refunds. We happily offer exchanges of bracelets within one week of delivery.
All exchanges can be sent to :
LILY and LAURA Bracelets
336 Park Trace Blvd
Osprey, Florida 34229
Exchanges of LILY and LAURA® bracelets purchased at a boutique or other retailer location should be handled by that specific location.
E-Gift Cards are non-refundable.
Changes to your order We can not cancel or make any changes to an order after it has been shipped. If you need to change or cancel your order please call us quickly at 941-493-6802.
Can't find the bracelet you are looking for on the website?
While our bracelet selection is constantly changing, we attempt to keep our best-selling bracelets in stock at all times. Bracelets that are no longer visible have sold out. Please complete your purchase as soon as possible because supplies are limited. Placing a bracelet in your cart doesn't guarantee it will be available when you checkout.
International Orders If we are shipping to another country please be aware that there may be customs charges due associated with the shipment. You are responsible for paying any import charges that may occur related to your shipment from us.
If you reside in Japan or Norway please email us for our representative contact information in your country.
Please call 941-493-6802 with other inquiries regarding ordering and shipping.